Ann Arbor, MI – October 20, 2004: Ann Arbor Wireless, a premiere wireless data and communications provider, chose Freedom Imaging Systems (Freedom) to outfit their enterprise with an electronic document management solution. The company’s long standing service to local businesses and residents had created a substantial backlog of business archives. As the hardships of manual records management began to weigh heavily, Ann Arbor Wireless went searching for a server based solution that would enable them to digitally manage their business records in-house.
Ann Arbor Wireless now saves the physical space of storing approximately 4,000 documents per month with that number expected to continue to grow rapidly. Document capture and indexing is simple and fast and the speed to access the stored documents has been greatly reduced from 5 minutes to 3 seconds, along with costs for document distribution, printing, office supplies and manpower. This reduction will decrease the inefficiencies, limitations and escalating expense of managing the paper documentation and varied electronic files the company has spent years acquiring.
Freedom’s RICAR (Record Image Capture and Retrieval) software rewards users with a carefully tailored set of features, which means faster, better business processes for this wireless retailer. Using applications that support their multi-user environment, the entire enterprise uses RICAR to make their jobs easier. With three locations in Michigan and another in Ohio, a centralized image repository was crucial. This enables each location to look at records from the other three stores. Sales staff have better access to customer files, receivables are instantly available to the Finance department, Shipping and Receiving will soon have access to packing slips and purchase orders, and service technicians can quickly review past service history.
"Building on the resources we save from having adopted an electronic document management system makes us more available to our customers. That alone is worth the price we paid.”
-Debbie Peterson, President, Ann Arbor Wireless
Freedom strives to improve consistency in information management for every organization they serve. RICAR transforms filing cabinets and boxes of paper files into a searchable digital archive, helping companies reach their goals of operating paperlessly while leveraging existing investments in IT infrastructure. With a comprehensive suite of software and services, Freedom helps organizations to grow revenues and increase profits while meeting compliance goals.
About Ann Arbor Wireless
Ann Arbor Wireless is a communication technology solution provider that has serviced the South East corner of Michigan since opening in 1985, longer than any other independent wireless retailer in the county.
Freedom’s RICAR Application
RICAR is a robust document management application that delivers a wide range of document management functionality, including audit trails, categorization, and full text search capability. RICAR puts business-critical information at your fingertips, enabling you to capture, store and review the most up-to-date version of a document from anywhere in the network, via a standard thick client viewer or thin client web browser, enabling users to re-use existing data instead of recreating it. RICAR cuts cycle time and eliminates unproductive activities, resulting in a rapid return on investment.
For additional information, please contact:
Freedom Imaging Systems
Phone: 734-327-5600
Email: information@freeimage.com
www.freeimage.com |
