Powerful software allows Quest to adopt a virtually paperless work environment

YPSILANTI, Mich. – Freedom Imaging Systems, one of the nation’s leading data management and solutions developers, is pleased to install its Workflow application at Quest Diagnostics’ laboratory in Chicago.

The Chicago site began using Freedom’s Record Image Capture and Retrieval (RICAR) system in 1997 and added Enterprise Report Management (also known as COLD) in 1999. The two applications have allowed Quest to gain control of its paper-based processes. Now, with the addition of Workflow, the laboratory will be poised to adopt a virtually paperless work environment.

Once laboratory requisitions are digitalized using RICAR, Workflow automates the billing data entry processes. It eliminates multiplicity, executes tasks in logical order and improves employee productivity by better managing the flow of work. This system allows for greater flexibility by easily sorting and resorting data and sending it to definable processing queues.

The Chicago laboratory decided to implement Workflow to improve its tracking of records and employee productivity, as well as to increase the volume of records that could be processed per day. “It’s now easier to scan, retrieve, track and send records to the people who need them,” said Paul Cantrell, billing data entry supervisor at Quest Diagnostics in Chicago. “The system also improves storage capacity and helps keep us in compliance with HIPAA and OSHA.”

Workflow is ideal for high-volume, high-performance uses like Quest Diagnostics’ laboratory environment. The Chicago site is the first Quest laboratory to implement Freedom’s RICAR, Enterprise Report Management and Workflow applications.

About Quest Diagnostics

Quest Diagnostics (www.questdiagnostics.com), headquartered in Teterboro, N.J., is the nation's leading provider of diagnostic testing, information and services with annualized revenues of more than $3 billion. Its testing performed on human specimens helps doctors diagnose, treat and monitor disease; enables employers to detect workplace drug abuse; and supports pharmaceutical and biotechnology companies in clinical trials of new therapeutics worldwide. Quest analyzes laboratory and other medical data to help health care providers improve the care of patients.

About Freedom Imaging Systems

Freedom Imaging Systems (www.freeimage.com), based in Ypsilanti, Mich., specializes in healthcare and laboratory document management automation and solutions. Since 1995, Freedom has successfully implemented imaging-related solutions to the healthcare industry throughout the United States. Freedom designs, develops, sells and supports a series of comprehensive document imaging systems that electronically automates document workflow while eliminating the manual handling of documents. It uses the latest network methodologies to replace microfiche/file technology to retrieve and archive healthcare documents, laboratory requisitions and results.

For additional information, please contact:

Freedom Imaging Systems
Phone: 734-327-5600
Email: information@freeimage.com
www.freeimage.com